Keep your customers on the road this Winter…
As Winter approaches, with many vehicles having been used less frequently than usual or in some cases not at all, the cold weather could lead to a sharp rise in battery failures advise the BBL Experts. Many batteries could have been significantly weakend due to a combination of people working from home for long periods of time and the hot (36 degree) temperatures the country experienced earlier in the year. Yes the heat can damage car batteries equally as much as the cold!
As explained by BBL “contrary to popular belief, extreme or consistent exposure to heat can have a severely detrimental effect on vehicle batteries. This normally manifests itself the following autumn / winter, when the older batteries are unable to cope with the increased demands of cold weather activity. Many drivers think that cold weather does damage to the battery, but it is the heat that is the start of its deterioration. Heat dramatically shortens the life of a battery, so by the time winter comes, older batteries are closer to their limit. This coupled with many cars being parked up and not having the alternator re-charge the battery will result in higher than usual battery failures. As the temperature increases so does the speed of the chemical reactions within the battery. The increase in chemical reaction speed can increase the speed of battery degradation.”
There are currently an extra 1.7 million vehicles entering the garage / workshop
With MOTs having resumed after the government approved extension, there is expected to be an additional 1.7 million vehicles due for an MOT entering the garage in October and November, as the backlog is worked through. As BBL have highlighted many of these vehicles will have a weakened battery and so advise garages that all vehicles should have a battery test carried out to ensure the battery is in good working order and will not leave the driver stranded in the coming winter months. Whilst the battery test is not part of an MOT, BBL are recommending garages offer a battery test to all vehicle owners whilst the vehicle is in the workshop. By offering a battery test to all customers, and replacing or giving advice on those batteries close to failure, workshops will have provided peace of mind and a reliable service.
Did you know: -
Every third car breakdown is caused by the battery. By testing the batteries on all vehicles that enter your garage, you may detect a weakend battery before it fails.
- 26% of all tested batteries are in a weak condition
- 20% of all tested batteries are directly replaced in the workshop
- 8 out of 10 customers follow workshop’s recommendation
So, BBL recommends you follow the process below: -
- Offer a free battery test to all customers coming in to your garage
- Test every battery. The test only takes a few minutes. All you need is a battery tester; should you need one of these, BBL can recommend a range of cost effective, value for money options.
- Offer the test results to your customers and advise them accordingly. Remember, even if the battery passes with flying colours, your customer will return when they do need a battery in the future.
- If the test detects a weak battery, recommend immediate replacement. Remember, 80% of all customers follow your recommendation!
- Your customers feel well-advised and rely on a properly functioning battery.
TO FIND OUT MORE, PLEASE CALL OUR BATTERY EXPERTS OR EMAIL YOUR NEAREST BRANCH…
Bristol - 0117 955 0535 - firstname.lastname@example.org
Exeter - 01392 254 418 - email@example.com
Plymouth - 01752 338 501 - firstname.lastname@example.org
Swindon - 01793 616 646 - email@example.com
Truro - 01872 270 011 - firstname.lastname@example.org
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