bbl batteries

SERVICE EXCELLENCE

SERVICE EXCELLENCE

Service & Support are the key elements that set us apart from our competition

We believe that providing excellent service and support, ‘Service Excellence’, is just as important as selling high-quality, premium products. Purchasing a sometimes high-value, technical product requires the customer to trust our ability to deliver exactly what they require. It goes without saying, businesses that support their customers and help them through the process of evaluating and choosing their next purchase give their customers confidence and peace of mind.

At BBL Batteries we know very well that sales alone are not enough to attract long-standing, loyal customers. Service & support are the key elements that set us apart from our competition. We pride ourselves on our reputation for having provided premium quality products and ‘Service Excellence’ for almost 50 years! Being truly independent, and still family owned, we can ensure our customers get the very best solution for their particular application.

As well as assisting customers with their product choices we provide excellent after sales support. Our customs can feel confident that with our unrivalled technical knowledge to they are completely satisfied with every aspect of their purchase.

Please contact us to find out more…

  • Bristol - 0117 9550535
  • Plymouth - 01752 338501
  • Swindon - 01793 616646
  • Truro - 01872 270011
  • Exeter - 01392 254418
  • Head Office - 0117 9550536

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Tina 07 January, 2020 Reply

Amazing help and service from the Swindon Branch this morning after my car wouldn’t start and taking a recommendation to bring it to BBL. Matt and the team were really friendly, helpful and efficient from my initial phone call to fitting, which was done immediately!  I am very thankful and will certainly be recommending this place to everyone. Thanks again highly recommended!

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Gerald Lawrence 21 December, 2019 Reply

DONT GO ANYWHERE ELSE.BBLbatteries recommended by Breakdown chap saying batteries cheaper than anywhere else so went along.
yup batteries cheaper than elsewhere by £20 including fitting!!!!

Great service from the staff including walking out with a mug torch and a smile!!

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Kerry 07 December, 2019 Reply

I have to leave a great review here.  on approach Matt that worked behind the counter was amazing he just seems to have a customer approach that would make u want to come back. I’m sure I won’t need to. But he’s an absolute asset to the business. Thanks for your help. Kerry.

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George Paterson 06 December, 2019 Reply

Visited the Truro Branch today and was most impressed by the two lads behind the counter. I am somewhat deaf and cannot see particularly well and explained the problem I had with a small compact tractor battery which had limited space in the engine compartment. They talked me through the size and capacity I needed and even helped unload the old battery from my friends car and found a replacement model in the store which should do the trick they said. Upon reaching my home the new battery did the trick - fitted into the compartment perfectly and I am a very happy ole boy. Thank them very much please for their patience and guidance. Very much appreciated.

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Jacek Pelc 06 December, 2019 Reply

Top service. Guys were really helpful. Order came on time.  I visit a few shops around estate and they had the best prices. Definitely I will recommend BBL Batteries to my frends. Very pleased. Thanks.

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barbara brown 03 December, 2019 Reply

Very friendly, helpful quick service and a reasonable price for a new battery. Thanks

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joanna wiggans 22 August, 2019 Reply

Went in today for new leisure battery.  What fabulous service offered, so helpful and knowledgable. Fitted and very good value.  put me in a good mood for the rest of the day

fabulous customer service

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Debbie cantin 15 July, 2019 Reply

Lee in the Plympton branch helped me today. I was in a bit of a stress as my battery was flat and the RAC signposted me to your store.
Lee was really professional and helpful , he changed my battery for me and I would definitely recommend BBL to friends and family. Thanks Lee!

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Paul Compton 09 July, 2019 Reply

Excellent and friendly service. Matched the price of a competitor. Very helpful. Knowledge staff. Would definitely come again.

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Martin Collenette 21 June, 2019 Reply

Mike in Truro is a battery hero!! He managed to get my wife’s old electric bike’s battery repacked and rejuvenated via Bristol battery repacking department. The alternative was a new one at twice the price and a possible 3 to 4 months delay. Fantastic, thanks to all concerned. Regards Martin Collenette

 

 

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