I went to your Truro Branch of BBL on Fri 18th January 2018,

with a problem relating to two batteries I had purchased from your company in

2017.

I was served by Mike James. He was not only extremely responsive to my problem

and was of great assistance with his guidance, support and advise relating to

my problem. He advised me to purchase an Avon Charger, which I could use to

regenerate my batteries. He gave me very helpful guidance, relating to the use

of the charger, which encouraged me to purchase one.

Thank You to Mike, for taking the time and his expertise to assist and educate

me.